A day pass lets customers buy access for a single calendar day they choose. They can hold more than one day of the same pass at once, for example this Saturday and next Saturday.
Create a day pass
- Go to Products, then Memberships.
- Click Add membership.
- Under Choose membership type, pick Day pass.
The form is tailored to a one-day product. You set a Price per pass, which weekdays the pass can be used, optional free hours, pass holder prices after free hours are used, member benefits text, and the usual availability options (public, unlisted, or admin only).
- Days the pass can be used: Limit to weekdays, weekends, or any mix. Customers can only buy dates that fall on one of these weekdays.
- Limit which dates the pass can be used: Optional. Set a first and last calendar day when the pass is sold.
- On sale from / until: When the pass appears for purchase on your booking site.
Day passes do not use billing cycles, sign-up fees, 24/7 access, or membership end dates. Duration is always one day.
For free hours setup, see How to set up free hours on a membership. Free hours apply on the pass day only.
What customers see
When you have an active public day pass, customers get a Day passes link on your venue booking site (under offers, alongside memberships if you show those).
On the offer they pick a date in your venue's timezone, then go through checkout. Closed days, past days, weekdays you excluded, and days they already hold are not available. The confirmation page, My memberships (Day passes tab), and the purchase email show the pass day and that day's opening hours.
At booking checkout, the day pass is listed only on the calendar day it covers, so customers are not offered a pass on the wrong day.
Grant a day pass from the admin panel
Go to Customers, open a customer or click Add member. Choose the day pass and pick the Day. The venue's today is the default. You cannot grant closed days, past days, excluded weekdays, or a day the customer already holds.
See also How to manually add a new member.
See who holds a pass
On Products → Memberships, open a day pass from the list. The subscriber list shows one row per pass day with a Day column (recent past days and upcoming days). The same days appear on the customer card under Memberships.
Duplicate payments
If a customer pays twice for the same pass day, the second payment does not activate. A warning banner on the Memberships page lists those payments until you refund them and the refund notice has been sent. Removing a pass an admin granted does not appear in this list.
Import
Day passes cannot be imported from a spreadsheet. Use Add member or let customers buy online.