Alba

How admins can see or adjust the balance on a value card

How admins can see or adjust the balance on a value card


Admins can view and adjust customer value cards from the Customers page in the admin panel.

  1. Search for the customer.
  2. Click their name to open the customer card.
  3. Scroll to the value card section.
  4. View the remaining balance or adjust the value as needed.

See the history of a value card

To see what has happened on a value card, go to Products, then Value cards, and click the info icon on the card. The Usage history shows the date, the type of event, and the amount.

The usage history does not show which admin made a change.