This page is for bank reconciliation, not for tracking venue performance.
Use it to answer:
- Which payouts have been sent to our bank account?
- Which customer payments are included in each payout?
- Why do payouts not line up perfectly with calendar months?
- Where can I download the provider’s official settlement statements?
Where to find it
- Each location has its own settlements.
- The data comes from the payment provider connected to that location.
- In some setups, the page may be titled “Payouts” (same thing).
What you’ll see depends on your payment provider
Alba supports two main settlement flows:
- Dintero
- Adyen
If you use Dintero: Alba shows a payouts table
Payouts table (one row = one payout)
Typical columns:
- Reference: the provider’s payout/settlement reference (useful for matching bank lines)
- Date: when the payout was completed
- Period: the settlement window the provider used (from–to)
- Income: the total customer payments included in that settlement (before provider deductions)
- Payout: what was actually transferred to your bank account for that settlement
Download the official settlement statement (PDF/CSV)
Each payout row has a Download menu where you can download:
- CSV
These files:
- come directly from the payment provider
- are the official settlement statements
- are what you should use for reconciliation and audits
“How does the payout timing work?”
- customer payments are not paid out instantly
- providers group transactions into their own settlement windows
- the provider’s cutoffs can include days from the end of one month and the start of the next
If you see “No payouts made”
If you use Adyen: Alba shows Adyen’s payouts interface
What that means for you:
- you’ll see Adyen’s terminology and layout
- settlement details and downloads follow Adyen’s rules
- you should still use it the same way: match payouts to your bank deposits and download official statements
How to use this page correctly (venue-owner friendly)
What this page is for
Use Accounting → Settlements to:
- match bank deposits to provider payouts
- download official settlement statements (PDF/CSV)
- confirm when money was paid out
What this page is not for
Do not use Settlements for:
- monthly performance analysis
- “how much did we sell in March?”
- trend tracking
For that, use:
- Accounting → Overview
- Accountant report
- Statistics pages (Overview / Products / Bookings) depending on what you’re analysing
The key concept: settlement periods don’t follow calendar months
Payment providers batch transactions using their own settlement windows. This means:
- a settlement period can cross month boundaries
- payouts for one month can arrive across several payouts in the next month
Summary
- Use it for bank reconciliation and official provider statements.
- Use Accounting Overview / Accountant report for month-based totals.