How to reschedule or move a booking

There are two ways to move a customer’s booking to a different time in Alba. You can either use drag and drop directly in the calendar, or edit the booking manually for more control.

Method 1: Drag and drop (quickest option)

This is the fastest way to move a booking.

1. Go to Bookings → Simulator overview in the admin panel
2. Locate the booking in the calendar
3. Click and hold the booking
4. Drag it to the new time slot
5. Release to confirm

The booking is updated immediately. Use this method when you only need to move the booking to a nearby time and the duration stays the same.

Method 2: Edit booking modal (full control)

Use this method when you need to make larger changes.

1. Go to Bookings → Simulator overview
2. Click the booking you want to move
3. Click Change in the booking details
4. The edit booking modal opens
5. Deselect the current time slots
6. Select the new time slots
7. Click Save to confirm

This method is useful if you need to:

• Move the booking to a different date
• Change the booking duration
• Review booking details before confirming

Important notes

• Moving a booking does not affect:
  • Customer details
  • Payment status
  • Applied discounts or memberships
• The customer will receive a notification if booking notifications are enabled for your venue.
• Both methods result in the same outcome. Choose the one that best fits your workflow.