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How customers book an instructor

How customers book an instructor

Last updated: December 12, 2025


After an instructor profile is configured:

  1. Customers go to the venue’s booking page and click the Instructors tab.
  2. They see a list of all instructors at the venue.
  3. Clicking Go to booking opens the instructor’s calendar.
  4. Customers choose an available time and see all lesson options for that slot.
  5. They select a lesson, sign in, and complete payment using a payment card or a value card.
  6. Customers may enter notes and their handicap for the instructor.

Upon booking:

  • Customers receive a confirmation email.
  • If the venue uses access control, door access instructions are included.
  • One hour before the lesson, customers receive an SMS reminder with access details.
  • Instructors receive an email notifying them of the new booking.