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How customers use gift cards

How customers use gift cards

Last updated: December 12, 2025


Gift cards are redeemed the same way as discount codes. The gift card PDF contains a gift card code that the customer enters at checkout when booking playtime at your venue.


Once the gift card code is redeemed, the system converts the balance into a value card attached to the customer’s account. From that point on, the remaining balance is treated as a payment option.


Customers can see their balance:

  • Directly in checkout
  • Under their Products page in the customer facing booking pages